Security & Compliance
Your data, our posture
BrandPulse processes the inputs you submit for analysis. This page states, plainly, what we handle and what we do not claim.
What we handle
brand names, competitor names, and query lists used to generate your visibility estimate.
Data handling commitments
- Submissions run the product pipeline and are retained only as long as needed for your audit log (paid tiers) or until you delete the run.
- We apply access controls consistent with GDPR Art. 32 (security of processing) where personal data is processed.
- BYOK keys (Enterprise), when offered, are stored server-side only and never exposed to the browser.
Honesty rule: BrandPulse produces an AI-assisted estimate. We do not guarantee rankings, citation counts, or traffic. We do not claim guarantee / 100% / never miss.
Our compliance posture
- BrandPulse is decision-support, not a law firm, clinic, or certified auditor.
- For binding advice, consult a qualified professional in the relevant domain.
Subprocessors & payments
- Payments are processed by Waffo Pancake (merchant of record).
- See Privacy and Terms for full terms.
refs: AMEC Barcelona Principles · Pulsar social listening KPIs · Talkwalker share of voice